WooCommerce hook after the order is refunded from the admin panel

What’s the hook after the order is refunded via the refund button referenced in the screenshot?

The answer is “woocommerce_order_refunded”. Located inside woocommerce/includes/wc-order-functions.php L627 as of version 5.9.0. You can use this hook to do something when the WooCommerce order is refunded

Example:

add_action( 'woocommerce_order_refunded', 'after_refund', 10, 2 );

function after_refund( $order_id, $refund_id ) {
	// Do something.
}

That’s all.

However, refunds in payment gateways are not handled via this hook. If you’re extending “WC_Payment_Gateway” to create a custom payment gateway and using the “woocommerce_order_refunded” hook to process the refund, then you’re __DOING_IT_WRONG__.

When you’re extending the ” WC_Payment_Gateway ” class you’ll need to override the variable and function to perform the refund.

$supports variable

/**
 * Supported features such as 'default_credit_card_form', 'refunds'.
 *
 * @var array
 */
public $supports = array( 'products', 'refunds' );

then utilizes the process_refund function to handle the actual refunding.

Here’s the process_refund in abstract class.

/**
 * Process refund.
 *
 * If the gateway declares 'refunds' support, this will allow it to refund.
 * a passed in amount.
 *
 * @param  int        $order_id Order ID.
 * @param  float|null $amount Refund amount.
 * @param  string     $reason Refund reason.
 * @return boolean True or false based on success, or a WP_Error object.
 */
public function process_refund( $order_id, $amount = null, $reason = '' ) {
	return false;
}

I hope this helps! You might want to allow your customers to delete their own accounts.

Would you like to track your customer’s journey throughout your site? Get Customer Journey For WooCommerce plugin now.

Customer Journey For WooCommerce