The plugin Come Back! helps to bring your LOST customers back. They may not come back if the email sent to them is not well designed. Here’s how to do that:



  1. Copy the email template template.php from wp-content/plugins/come-back/src/Emails/templates/.
  2. In your theme, preferably child theme – create a folder come-back and paste this template there.

The structure will be: wp-content/themes/yourtheme/come-back/template.php

The email template will now be loaded from your theme. So, customize the HTML and style whatever you want.



Q. I want to only change the footer text?

A. In that case, you can use the code snippet:

add_filter( 'come_back_email_footer_text', function() {

       return 'We miss you!'

} );

I hope this helps!

Customize and style Come Back! email template
Tagged on:     

Sanjeev Aryal

Don't bury your thoughts, put your vision into reality ~ Bob Marley.

2 thoughts on “Customize and style Come Back! email template

  • February 11, 2024 at 11:51 am

    I just installed this plugin and have users registered all the way back to 2010, many of whom are probably inactive.
    How many emails are sent at a time? (I don’t want to be shut down due to spam postings)
    I assume that the users to whom emails have been sent are stamped so that they do not receive any more emails?
    Can I see if a user has been sent an email?

    • February 12, 2024 at 6:57 am

      Good question. I think it only works for new users. The user has to login once to stamp it’s last login time. To verify if the emails are being sent, you might have to check with email logging plugins.

      Hope this helps!


Leave a Reply

Your email address will not be published. Required fields are marked *